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Patients & Visitors

Whether you come to Palos Hospital as a patient, a visitor or a volunteer, your comfort, safety and well-being take top priority. We’re here to answer your questions, provide you with helpful resources and deliver the services you need.

Parking & Entrances

Easy access and ample parking at our beautiful hospital campus means you’ll enjoy our location in a natural, wooded environment that supports the healing process. Learn more about parking and entrance directions, so you can quickly get where you need to be.

Visiting Palos Hospital

You’re welcome to visit Palos 24 hours a day, except in our Family Birth Center, cancer unit, hospice or behavioral health services. Children under 12 must be accompanied and supervised by an adult. Find out more about the exceptions to our 24/7 open visiting policy and what you need to know when you visit Palos.
At times, the health and safety of our patients may require limited visitor contact. For questions about visiting restrictions, call 708.923.8631.

Patient Information

Before you arrive at Palos Hospital, we provide the information you need to prepare.

Amenities for Patients & Visitors

While you or your loved ones stay with us, we want you to have the best possible experience. In addition to fully equipped operating suites that give you access to advanced procedures close to home, our facilities include spacious private rooms with comfortable family-size areas and the innovative technologies that mean you receive expert care. To make the lives of your loved ones easier, we provide a wide range of resources that include a chapel, cafeteria, ATM, gifts and greetings and more. Explore Palos Hospital amenities for patients and visitors.

Support Services for Patients & Families

Rely on Palos Health to assist you and your caregiver network with the challenges of serious illness, hospitalization or the need for medical care at home. Take advantage of support services for patients and families, including counseling, education and planning for proper care after you leave the hospital.

Billing, Insurance & Financial Assistance

Review important information about billing, insurance and financial assistance, including how to pay your bill online, ways to meet your obligations with limited resources and the Palos Heath pricing policy.

Patient Advocate Phone Line

For the entire time you or your loved ones stay at Palos Hospital, we’re focused on delivering top-quality care in a safe environment. And we welcome your comments and suggestions for ways we can serve you better. Feel free to share your special needs or concerns with anyone on the Palos Hospital staff, especially those who are directly caring for you or your loved ones. If you’re unable to find resolution, contact our patient services representative.

  • Outside the hospital, call 708.923.4725
  • Inside the hospital, from your hospital phone, call extension 4725

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Nominate Your Nurse

Has your nurse made a difference in your experience?
Share your story!

View or download a nomination form.

Upcoming Classes & Events

  • Nursing Moms Network

    Get the support you need when it comes to breastfeeding by meeting with other breastfeeding mothers and an experienced lactation consultant at Palos.

  • Preparing for Your Total Joint Replacement

    This class will review what you need to know to prepare for surgery and what you can expect after your total joint replacement surgery.

  • Breastfeeding Basics

    Learn the basics of breastfeeding from a Palos Health lactation consultant for the best possible experience for you and your new baby.

  • Birthing Center Tour

    Learn more about delivering at Palos and how we are different from other hospitals by offering "single-room maternity care." Your labor, delivery, recovery, and postpartum stay will all take place in the same single private room.

  • Courage to Quit

    A seven week program designed for adults who are ready to quit smoking.