Care of the patients in our Behavioral Health Department is distinct and designed to ensure optimal care. For that reason, the visiting hours are also distinct. Our visiting hours are planned around the schedule of therapeutic activities. We believe that involving those significant others whose support strengthens our patients and helps prepare them for discharge and ongoing recovery.
Visiting times are: 6:30 p.m. to 8:30 p.m. daily.
Two visitors are allowed at a time. Overnight visitors and visiting inpatient rooms is not allowed. Children, under the age of 12, must be accompanied and supervised by an adult at all times and may only visit for 30 minutes during Sunday/Holiday visiting hours.
Flu Season Causes Changes to Visiting Policy
During a certain time of the year, there is an increase in patients suffering from flu or flu-like symptoms which impacts emergency room wait times and results in a significant spike in hospital admissions. Palos Hospital has updated visitor restrictions to protect patients, visitors and staff. Between October 1 and April 1, we observe temporary visitor changes including:
• Visitors under the age of 18 will not be permitted in patient-care units.
• The number of visitors will be limited to two per patient at any one time.
• All visitors are required to wash hands before entering and after exiting patient rooms.
• Visitors with flu-like symptoms (fever or feeling feverish/chills, cough, sore throat, runny or stuffy nose, muscle or body aches, headaches, fatigue) are to postpone their visit until symptom free for 24 hours.
• Patients in isolation for influenza may have visitors at the caregivers’ discretion and must comply with safety precautions such as wearing a mask.
Understanding that visitors may be necessary for the patient’s emotional well-being and care and that circumstances, such as end-of-life situations, occur, exemptions to these restrictions should be considered by the nurse managers at the unit level.