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Visiting Hours

Open visiting is offered at Palos with exceptions under the labels below. At the request of the patient, visitors are allowed to be present during the course of their stay. Children under 12 years of age must be accompanied and supervised by an adult.

There are times when a patient's health or safety requires that visitor contact be limited. For any questions about such restrictions, call the Information Desk at 708.923.8631.Visitors will be asked to reschedule their visit if they have a known infection or show signs of illness, such as coughing, runny nose, rash, etc. See below for flu season visiting policy effective January 9, 2018.

Family Birth Center

Family-centered care is the focus at Palos Hospital. We believe that families -- not just babies -- are born here. Our goal is to meet the needs and wishes of the families and to keep Mom and baby safe.

The Family Birth Center has an open family visiting policy so that separation between Mom and the older siblings is reduced and family members are able to provide support to the parents while in the hospital. To ensure that the new mother’s needs for rest and private time with the baby are met, visitors are encouraged to check with the mother to see when there is a good time to visit.

Family may visit the expectant mom while in labor, and if she wishes, attend the birth. Collaboration occurs between the patient, nursing management and the physician for the number of family members in attendance at birth.

Siblings are supervised by an adult other than the mom, and are not left unattended during visits. Siblings planning to attend the birth are prepared for the experience. Children present for the birth are accompanied by an adult, other than the father/significant other, whose primary role is to help the siblings understand what is occurring and remove them from the birthing room if circumstances necessitate.

For babies born the Cesarean way, the father or primary support person can participate in the joyous event in the Cesarean birth suite.

At Palos, we celebrate the Golden Hour, the first hour of the newborn's life when the new parents get to know and bond with their baby.  Other family members are welcome to visit following the Golden Hour after mom and the baby have had time to rest from the big event.

The father or the primary support person is encouraged to remain with the mother and infant 24 hours a day. 

Visitors should enter the hospital through the main entrance from 5 a.m. to 10 p.m. and through the Physician’s Office/Emergency Department entrance from 10 p.m. to 5 a.m. The visiting family members should be well (free of infectious illness) and wash their hands upon entering the patient’s room and before having contact with the baby. The Family Lounge in the Family Birth Center is a comfortable place for family to relax when not visiting the new mother and baby in the patient’s room.

Oncology Unit

There is 24-hour visitation for adults and children age 12 and older. Visitation by children under age 12 must be arranged through your nurse.

Ambulatory Care Services (Emergency & Outpatient Department)

Visiting is limited in treatment areas based on requirements of regulatory agencies, needs of the patients and patient privacy.

Behavioral Health

Care of the patients in our Behavioral Health Department is distinct and designed to ensure optimal care. For that reason, the visiting hours are also distinct. Our visiting hours are planned around the schedule of therapeutic activities. We believe that involving those significant others whose support strengthens our patients and helps prepare them for discharge and ongoing recovery.

Visiting times are:  6:30 p.m. to 8:30 p.m. daily. 

Two visitors are allowed at a time. Overnight visitors and visiting inpatient rooms is not allowed. Children, under the age of 12, must be accompanied and supervised by an adult at all times and may only visit for 30 minutes during Sunday/Holiday visiting hours.

Flu Season Causes Changes to Visiting Policy

In recent weeks, an increase in patients suffering from flu or flu-like symptoms has impacted emergency room wait times and resulted in a significant spike in hospital admissions. Palos Hospital has updated visitor restrictions to protect patients, visitors and staff. The temporary visitor changes include:

•  Visitors under the age of 18 will not be permitted in patient-care units.

•  The number of visitors will be limited to two per patient at any one time.

•  All visitors are required to perform wash hands before entering and after exiting patient rooms.

•  Visitors with flu-like symptoms (fever or feeling feverish/chills, cough, sore throat, runny or stuffy nose, muscle or body aches, headaches, fatigue) are to postpone their visit until symptom free for 24 hours.

•  Patients in isolation for influenza may have visitors at the caregivers’ discretion and must comply with safety precautions such as wearing a mask.

Understanding that visitors may be necessary for the patient’s emotional well-being and care and that circumstances, such as end-of-life situations, occur, exemptions to these restrictions should be considered by the nurse managers at the unit level.

Upcoming Events

  • Jul
    24
    Tuesday
    11:00 AM - 12:30 PM
    Get the support you need when it comes to breastfeeding by meeting with other breastfeeding mothers and an experienced lactation consultant at Palos.
  • Jul
    25
    Wednesday
    4:00 PM - 5:00 PM
    Class for soon-to-be siblings to prepare for baby's arrival.